Introduction
This Privacy Policy describes how 979ph collects, processes, stores, and protects the personal information of players who use the 979ph website and mobile application. It applies to all visitors and registered members of the platform, regardless of where in the Philippines they are located.
By creating an account or using any feature of 979ph, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described here. If you do not agree with any part of this policy, please do not use the platform.
This policy should be read alongside our Terms and Conditions, which also govern your use of the 979ph platform.
Information We Collect
979ph collects personal information that is necessary to operate the platform, verify player identities, process payments, and comply with applicable legal obligations. The types of information we collect fall into three broad categories:
| Category | Examples | Why We Collect It |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | Account creation and identity verification |
| Identity Documents | Government-issued ID, selfie photo, proof of address | KYC compliance and fraud prevention |
| Financial Data | Bank account or e-wallet details, transaction history | Processing deposits and withdrawals in PHP |
| Usage Data | Games played, betting history, login times, device type | Platform improvement and responsible gaming monitoring |
| Technical Data | IP address, browser type, operating system | Security monitoring and fraud detection |
We only collect information that is reasonably necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
How We Use Your Information
979ph uses the personal information we collect for the following purposes:
- Account management — creating and maintaining your 979ph account, processing your registration, and enabling you to log in securely.
- Identity verification (KYC) — confirming that you meet the 21+ age requirement and verifying that your payment details belong to you before processing withdrawals.
- Transaction processing — handling deposits and withdrawals in Philippine Peso through your chosen local payment method, including bank transfers and e-wallets.
- Platform security — detecting, investigating, and preventing fraud, account takeover, money laundering, and other prohibited activities.
- Customer support — responding to your enquiries, resolving account issues, and maintaining records of support interactions.
- Responsible gaming — monitoring account activity for patterns that may indicate problem gambling and enforcing self-exclusion requests where applicable.
- Platform improvement — analysing how players use 979ph to improve game selection, website performance, and the overall user experience.
- Communications — sending you important account notifications, security alerts, and — where you have opted in — relevant promotional updates.
Marketing communications: We will only contact you about promotions and offers if you have opted in to receive marketing messages during registration or through your account settings. You can withdraw this consent at any time by contacting our support team.
Data Storage and Security
979ph takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.
Key security measures in place at 979ph include:
- SSL/TLS encryption — all data transmitted between your device and the 979ph platform is encrypted using SSL technology.
- OTP verification — sensitive actions such as withdrawals are protected by one-time passcodes sent to your registered mobile number.
- Access controls — access to your personal data within the 979ph organisation is limited to staff who need it to perform their specific job functions.
- Secure data storage — personal information is stored on protected servers with appropriate physical and digital security controls.
- Regular security reviews — our systems and processes are reviewed regularly to identify and address potential vulnerabilities.
While we do everything reasonable to protect your data, no online system is completely immune to risk. You also play a role in keeping your account secure — by keeping your password confidential, not sharing your login details, and notifying us promptly if you suspect any unauthorised access.
Security tip: 979ph will never ask for your password via email, SMS, or chat. If you receive any such request, do not respond and contact our support team immediately.
Sharing Your Information
979ph does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data in the limited circumstances described below:
- Payment processors and financial institutions — we share necessary financial information with banks and e-wallet providers (such as those that support GCash or Maya transfers) strictly for the purpose of processing your deposits and withdrawals.
- Identity verification services — we may share document images with third-party KYC verification providers to confirm your identity as required.
- Legal and regulatory obligations — we may be required to disclose personal information to law enforcement or regulatory authorities if required by law, court order, or in connection with an investigation of suspected illegal activity.
- Service providers — we work with trusted third-party vendors who assist with platform operations (such as cloud hosting and security monitoring). These providers are contractually required to handle your data only in accordance with our instructions and this policy.
- Business transfers — if 979ph undergoes a merger, acquisition, or asset sale, your personal information may form part of the transferred assets. You will be notified of any such change.
In all cases where data is shared, we take steps to ensure that appropriate data protection safeguards are in place.
Cookies and Tracking
979ph uses cookies and similar technologies to improve your experience on the platform, keep you logged in securely between sessions, and understand how players use the site so we can make it better.
The types of cookies we use include:
- Essential cookies — required for basic platform functionality such as session management and security. These cannot be disabled without affecting your ability to use the platform.
- Functional cookies — remember your preferences and settings (such as language or display options) to improve your experience across sessions.
- Analytics cookies — help us understand how players navigate the site, which pages are most popular, and where technical issues occur. This data is aggregated and does not identify individual users.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect some features of the 979ph platform.
Your Rights
As a 979ph player, you have rights in relation to the personal information we hold about you. You can exercise any of the following rights by contacting our support team:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correct
Ask us to update inaccurate or incomplete information in your account.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Opt out of marketing communications or certain types of data processing.
Right to Portability
Request your personal data in a structured, commonly used format.
Right to Restrict
Ask us to limit how we use your data while a complaint is being reviewed.
We will respond to all valid data requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request to protect your account security.
Retention of Data
979ph retains your personal information for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. For example, transaction records and identity verification documents are typically retained for a minimum period to comply with anti-money laundering obligations.
When personal data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you individually. If you close your 979ph account, we will retain certain records as required by law but will remove or anonymise information that is no longer necessary for ongoing compliance or legitimate business purposes.
Changes to This Policy
979ph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make significant changes, we will notify registered players through a notice posted on the platform or via email to your registered address.
The date shown at the top of this page reflects the most recent update. We encourage you to review this policy periodically so you stay informed about how we handle your personal information. Continued use of the 979ph platform after changes are published constitutes your acceptance of the updated policy.
How to Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please get in touch with the 979ph support team.
You can also find answers to common questions about your account and data on our FAQ page.
For full details on the rules governing your use of the platform, please read our Terms and Conditions.